#ET#
#Emily Thompson#
#New guest reservation…#
Todas as conversas
#EL#
#02/02/2026#
#Assigned#
#Ethan Lewis#
#Check-in instructions request…#
#ES#
#01/02/2026#
#Unassigned#
#Evelyn Smith#
#Late check-out question…#
#Emily Thompson#
#New guest reservation GY-Ly2XGG7B confirmed#
#Stay status: Not set#
#Res.GY-Ly2XGG7B#
#Confirmed#
#1 Adult, 0 Children, 0 Infants · 0 Pets#
#Channel: Manual#
#Source: manual#
Listing
#Demo Alojamento L5#
#8200 Albufeira, Portugal#
Dates
Check-in
#17 Mar 2026, 3:00 PM#
Check-out
#20 Mar 2026, 10:00 AM#
#3 nights#
#Cancellation policy: Not selected#
#March 2026#
Finance
Balance due
#$1,085.40#
Paid
#$0.00#
Payout
#$1,085.40#
Operations
Listing
#Demo Alojamento L5#
#8200 Albufeira, Portugal#
Check-in
#Mar 17, 2026#
#3:00 PM#
Check-out
#Mar 20, 2026#
#10:00 AM#
Notes for cleaner
Track turnover details and team preferences for this stay.
Tasks
Tasks linked to check-in and check-out appear here.
Time was not scheduled
Listing
The place
#Demo Alojamento L5#
#8200 Albufeira, Portugal#
The space
Type
Apartment
Bedrooms
1
Guests
2
Bathrooms
1
No beds layout defined
Amenities
- 📺 Cable TV
- 🍳 Cookware
- 🛏 Crib
- ▢ Dishwasher
- ◎ Dryer
Extra information
No extra information defined
Guest
Email
—
Phone
—
Documents
Upload your guest's documents like passport, driver license, etc.
Basic info
Preferences, compliance and marketing data.
External profiles
Save guest Airbnb profile.
Consent data
MarketingNo
Guest auto messages
💬
No upcoming auto messages
Save time — automate your guest communications.
Set up message automationTranslation
Preferências de idioma e tradução de mensagens — em ligação à BD.
Apps
Atalhos para integrações. Use também o ícone de grelha no topo.
Abrir Apps & IntegrationsAssist
Sugestões e ajuda contextual — placeholder.
Daily activity Mar 18, 2026
Weekly activity Mar 18 – Mar 24, 2026
Check-ins Check-outs
Mon Tue Wed Thu Fri Sat Sun
Upcoming Bookings ▾
5 reservations
Filters
Check-out is in the future ×
Status is in Confirmed ×
| CHECK-IN ↑ | CHECK-OUT | CONFIRMATION CODE | LISTING | GUEST |
|---|---|---|---|---|
| Mar 17, 2026 9:00 PM | Mar 20, 2026 4:00 PM | GY-qV7EC3N2 |
Test Listing I9
/ Chic Urban getaway
|
William Ramirez |
| Mar 17, 2026 9:00 PM | Mar 20, 2026 4:00 PM | GY-WSH4ssji |
Test Listing W4
/ Cozy Downtown
|
Abigail Clark |
| Mar 17, 2026 9:00 PM | Mar 20, 2026 4:00 PM | GY-3V6VYjW2 |
Test Listing D6
/ Sea View
|
Emma Gonzalez |
| Mar 17, 2026 9:00 PM | Mar 20, 2026 4:00 PM | GY-ZTctMn58 |
Test Listing Z2
/ Garden Apartment
|
Charlotte Thompson |
| Mar 17, 2026 9:00 PM | Mar 20, 2026 4:00 PM | GY-Ly2XGG7B |
Test Listing L5
/ Albufeira
|
Emily Thompson |
Listed listings ▾
5 listings
Filters
Active status ×
Listed on booking channels ×
| NICKNAME ↑ | TITLE | TYPE OF UNIT | ADDRESS | TAGS | |
|---|---|---|---|---|---|
| Test Listing D6 | Chic Urban get away | SINGLE-UNIT | 8200 Albufeira, Portugal | High End, Building #1 | |
| Test Listing I9 | Chic Urban get away | SINGLE-UNIT | 8200 Albufeira, Portugal | Remote, Building #1 | |
| Test Listing L5 | Chic Urban get away | SINGLE-UNIT | 8200 Albufeira, Portugal | Air Conditioning, Building #1 | |
| Test Listing W4 | Chic Urban get away | SINGLE-UNIT | 8200 Albufeira, Portugal | High End, Building #1 | |
| Test Listing Z2 | Chic Urban get away | SINGLE-UNIT | 8200 Albufeira, Portugal | Remote, Building #2 |
Message automation
Save time by automating frequently sent messages to guests. You can quickly add message automations or customize them for different channels.
Learn more about Automated Message
💻
💬
Automate frequently sent messages to guests
Schedule messages like confirmation emails or check-in instructions before, during and after guest’s stay.
Learn more about Automated MessageCreate your automated communication strategy
Choose the trigger for the workflow you wish to create. To save time, use best practice templates. Make sure to create workflows for all the scenarios you want to cover with automations.
Getting started best practice
Use the following templates to fully automate your communication for the most common ways that guests book a stay.
👜
For 1 night stays booked on the same day
3 messages🎒
For 2+ nights stays booked on the same day
5 messages📷
For any stays booked more than 1 day in advance
6 messages📅
For when a reservation is altered
2 messages❌
For when a reservation is canceled
2 messagesMessage automations
Getting started with message automations
Add payment automation
Simplify payment collection by setting up payment automations. Choose from best practice templates or create your own for different reservation types.
📅7
📅14
📅14
🛡️
Add payment automation
>
100% Collect on Confirmation
First, set reservation conditions, then begin adding payments to your payment automation.
Payment automation
The following payments will be scheduled for reservations that match reservation conditions.
Pre-confirmation
🔒 Manual reservations only
Booking confirmation
AT BOOKING CONFIRMATION
💳
Collect 100% from the reservation payout
Check-in
Check-out
AT CHECK-OUT
💳
Collect the remaining balance
💡
Collecting the remaining balance at check-out is recommended to ensure all reservation charges are paid
Add payment automation
>
Collection split 20/80
First, set reservation conditions, then begin adding payments to your payment automation.
Payment automation
The following payments will be scheduled for reservations that match reservation conditions.
Pre-confirmation
🔒 Manual reservations only
Booking confirmation
AT BOOKING CONFIRMATION
💳Collect 20% from the reservation payout
Check-in
AT CHECK-IN
💳Collect 80% from the reservation payout
Check-out
AT CHECK-OUT
💳Collect the remaining balance
💡Collecting the remaining balance at check-out is recommended to ensure all reservation charges are paid
Add payment automation
>
Collection split 50/50
First, set reservation conditions, then begin adding payments to your payment automation.
Payment automation
The following payments will be scheduled for reservations that match reservation conditions.
Pre-confirmation
🔒 Manual reservations only
Booking confirmation
AT BOOKING CONFIRMATION
💳Collect 50% from the reservation payout
Check-in
AT CHECK-IN
💳Collect 50% from the reservation payout
Check-out
AT CHECK-OUT
💳Collect the remaining balance
💡Collecting the remaining balance at check-out is recommended to ensure all reservation charges are paid
Add payment automation
>
Collect at Check-in
First, set reservation conditions, then begin adding payments to your payment automation.
Payment automation
The following payments will be scheduled for reservations that match reservation conditions.
Pre-confirmation
🔒 Manual reservations only
Booking confirmation
5 DAYS BEFORE CHECK-IN
🛡️
Hold 100% from the reservation payout
💳
Charge the 100% hold after 5 days
Check-in
Check-out
AT CHECK-OUT
💳Collect the remaining balance
💡Collecting the remaining balance at check-out is recommended to ensure all reservation charges are paid
Tasks
Tasks and assignments
Filters
| Task | Property | Prazo | Prioridade | Estado | Atribuído | Resp. qualidade | Qualidade |
|---|---|---|---|---|---|---|---|
| Key handover | Test Listing L5 | 17/03/2026, 10:00 | Média | Pending | — | — | — |
| Cleaning | Sunset Apartment | 20/03/2026, 09:30 | Alta | Scheduled | — | — | — |
| Inspection | Sea View Studio | 25/03/2026, 15:00 | Baixa | Pending | — | — | — |
Fechaduras e cofres
Fechaduras eletrónicas estáticas, cofres de chaves e teclados — códigos, visibilidade e propriedades
| Nome | Porta | Tipo | Estado | Bateria | Listing | Visível | Ações |
|---|---|---|---|---|---|---|---|
| Entrada principal Nuki na porta da rua |
Portão peatonal | Cadeado | Trancada | 78% | Test Listing L5 | Sim | |
| Cofre piscina | Deck — cofre | Cofre chaves | Trancada | 42% | Sunset Apartment | Não | |
| Garagem Código partilhado com manutenção |
Porta garagem | Numpad | Destrancada | 15% | Sea View Studio | Sim |
Create static lock
Add filter
Ratings & Reviews
Guest feedback
⭐
5.0 — “Perfect stay, very clean.” — Emily T.
Mar 10, 2026 · Test Listing L5
⭐
4.5 — “Great location.” — Ethan L.
Mar 5, 2026 · Sunset Apartment
Airbnb report
Performance and guest sentiment
🏠
4.8 average score · 126 reviews
Last 90 days
📈
Top issue trend: check-in instructions clarity
Action suggested
Booking report
Score breakdown and insights
🏨
8.9 overall score · 84 reviews
Last 90 days
🧾
Main complaint cluster: noise in city-center listings
Needs follow-up
Proprietários
Aqui encontra todos os proprietários que adicionou. Configure o Portal do proprietário para o tenant e personalize por proprietário consoante as necessidades. Saiba mais
0 proprietários
| Nome | Telefone | Propriedades | Estado do portal | Portal | Notas | Ações | ||
|---|---|---|---|---|---|---|---|---|
OEOwner E1 |
e1@gmail.com | +34 672 600 598 | Sem propriedades | Não registado | — | Precisa de muita antecedência nas alterações… | ||
OFOwner F7 |
f7@gmail.com | +34 672 600 598 | Sem propriedades | Não registado | — | Prefere mensagens de texto a telefonema. | ||
MSMaria Silva |
j3@gmail.com | +351 912 345 678 | 2 propriedades | Ativo | Portal ativo | Enviar cópia ao contabilista. | ||
OPOwner P10 |
p10@gmail.com | +34 672 600 598 | Sem propriedades | Não registado | — | Prefere SMS. | ||
OYOwner Y6 |
y6@gmail.com | +34 672 600 598 | 1 propriedade | Não registado | — | Nova na indústria. |
Novo proprietário
Portal para todos os proprietários
Estas definições controlam o link do portal, métricas visíveis e permissões sobre reservas. Pode usar um subdomínio CheckinAll ou o seu domínio.
O texto que definir no URL por defeito é o nome do portal que os proprietários usam para iniciar sessão na app Owners by CheckinAll. Saiba mais
Link do portal (URL)
Contacto da PMC
Desempenho
Calendário e reservas
Reservas do proprietário
Relatório de reservas
Extras
Suppliers
Gestão de fornecedores e serviços operacionais
| Supplier | Phone | Categoria | Tenant | Portal | Status |
|---|
Add supplier
Criar novo fornecedor com contacto e categoria.
Agents
Gestão de agentes comerciais e parceiros de reserva
| Agent | Phone | Mercado | Tenant | Portal | Status |
|---|
Add agent
Criar novo agente com contacto e mercado.
Phone book
0 contacts
| Contact | Phone | Notes |
|---|
🔽
No contacts found
Add a new contact to get started.
Add new contact
Choose from Users or add contact manually.
Férias UE
Férias UK
Edição em massa
Alterações em lote
A que dias da semana quer aplicar as alterações?
Quarto(s)
As alterações serão aplicadas ao período selecionado.
€
As alterações serão aplicadas ao período selecionado.
As alterações serão aplicadas ao período selecionado.
As alterações serão aplicadas ao período selecionado.
Documents
Contracts and files
🏦
Registos de depósitos e entregas
Depósito bancário ou dinheiro entregue — assinatura no tablet ou telemóvel para numerário.
Financeiro
📄
Rental agreement template.pdf
Template
📄
House rules.pdf
Test Listing L5
Owner reservations
Comunicação com proprietários e convidados de owner stays
📋
💬
Owner reservations communications
Manage conversations with property owners and/or their personal guests when they reserve a stay.
Snoozed
Conversas adiadas temporariamente
💬
No conversations found
Advanced settings
Mensagens e canais
ReplyAI
Sugestões de resposta e tom da equipa. (Ligação a motor de IA — placeholder.)
WhatsApp Business
Ligar número e templates aprovados. New
Reservas
—
| Chegada | Partida | Alojamento | Nome do hóspede | Portal | Estado | Criado | Ações |
|---|---|---|---|---|---|---|---|
| #20/03/2026# | #24/03/2026# | #CH-2 · Vista Mar# | #Marta Oliveira# | #Airbnb# | #Reservado# | #18/03/2026, 16:20# | |
| #21/03/2026# | #23/03/2026# | #Sunset Apartment · Lagos# | #Victor Almeida# | #Booking.com# | #Reservado# | #19/03/2026, 10:02# |
| Chegada | Partida | Alojamento | Nome do hóspede | Portal | Estado | Criado | Ações |
|---|---|---|---|---|---|---|---|
| #12/01/2026# | #15/01/2026# | #CH-8 · Old Town# | #James Walker# | #Booking.com# | #Concluído# | #02/01/2026, 14:20# |
As linhas em destaque ultrapassam este tempo sem resposta. O limite fica guardado neste dispositivo.
| Chegada | Partida | Alojamento | Nome do hóspede | Portal | Estado | Pendente há | Ações |
|---|---|---|---|---|---|---|---|
| #—# | #—# | #Sunset Apartment# | #Marco Silva# | #Booking.com# | #Proposta enviada# | #3 h# Alerta |
Histórico de reservas falhadas
Registo local das negociações que não resultaram em reserva confirmada. Os dados são guardados no navegador até limpar ou exportar.
| Data | Hóspede | Ref. | Motivo |
|---|---|---|---|
| #18/03/2026, 19:40# | #Andre Pires# | #RQ-5521# | #Hóspede deixou de responder após envio de proposta final.# |
CRM Oportunidades
Pipeline comercial de reservas e upselling
| ID | Hóspede | Tipo | Listing | Valor | Etapa | Ações |
|---|
Adicionar reserva
Preencha os dados para inserir uma nova reserva na lista de hóspedes.
Profile
Your account details
Personal info
Name, email, phone. (Ligação à BD gocore.)
Preferences
Language, timezone, notifications.
Checklist
Tasks by reservation
☐
Prepare keys — GY-Ly2XGG7B
Due Mar 17
☐
Send check-in instructions — GY-ABC123
Due Mar 20
Agenda
Schedule and events
🕐
9:00 — Key handover (Test Listing L5)
Mar 17, 2026
🕐
14:00 — Cleaning (Sunset Apartment)
Mar 20, 2026
Archive
Archived conversations and items
📁
Conversation with John D. (archived)
Mar 1, 2026
Services
Gestão operacional de limpeza, manutenção e externos
Limpeza
Planeamento de turnovers, equipas e SLA.
Manutenção
Incidentes, prioridades e calendário técnico.
Externos
Fornecedores externos, custos e qualidade.
Experiências
Catálogo e gestão de experiências para hóspedes
🏄
Surf Session
€45 por pessoa
🍷
Wine Tasting
€60 por pessoa
⛵
Sunset Boat Tour
€90 por pessoa
Transfers
Gestão de pick-up, drop-off e parceiros de transporte
🚐
Aeroporto Faro → Test Listing L5
Agendado · 2 pax
🚖
Sunset Apartment → Aeroporto
Pendente confirmação
🚗
Sea View Studio → Estação
Confirmado · 3 pax
Apps & Integrations
Connected services
Channel Manager
Connected
Pricing
Connected
Smart Lock
Not connected
Notifications
Alerts and updates
🔔
New reservation confirmed — GY-ABC123
2 hours ago
✉
New message from guest
5 hours ago
🏦Registos de depósitos e dinheiro entregue — assinatura em tablet ou telemóvel↗
✍️Abrir formulário: novo registo de depósito ou entrega em numerário↗
📖Using variables in messages›
📖Managing saved replies›
📖Applying message conditions to automated messages›
📖The Inbox widget›
📖Video: Inbox Overview›
📖Using saved views in the Inbox›
📖Best practices: Inbox›
📖Sending WhatsApp messages from the Inbox›
📖Viewing owner's stays in the Inbox›
📖Resolving error messages in the Inbox›
📖Using ReplyAI in your Inbox messages›
📖Pilot: Creating tasks from guest messages›
📖Managing unread, archived, and snoozed inbox messages›
📖Adding an internal note to a conversation in the Inbox›
📖How are conversations sorted in the Inbox?›
📖Resolving WhatsApp error messages in the Inbox›
📖Sending messages from the Inbox›
📖Syncing OTA special requests to the Inbox›
📖Troubleshooting: Duplicate guest messages in the Inbox›
📖Marking a conversation as "no need to reply" in the Inbox›
📖Troubleshooting: Expedia inbox and reservation issues›
📖Message sent to the Agoda inbox doesn't include images›
📖Why do Airbnb messages create multiple conversations in the Inbox?›
📖Troubleshooting: The Inbox is not loading›
Settings
Account and app settings
General
Language, timezone, date format.
Notifications
Email and push notification preferences.
Security
Password, two-factor authentication.
Account
Billing and team
Subscription
Current plan, billing cycle, upgrade.
Team
Team members and roles.